FAQ

  • Order Placement

    How can I place an order?
    Submit an inquiry under the “Request an Order” tab on the website. We will reach out to confirm the details.

    What is your lead time for orders?
    Two months notice is ideal for custom orders.

    Can I request a sample or tasting before placing a larger order?
    We do not offer tasting sessions at this time.

  • Transport & Storage

    Cake Pickup & Care

    Where do I put the cake in my car?

    Place the cake box on the floor of either the front or back passenger seat.

    We do not recommend having a passenger hold the cake on their lap.

    How should I prepare for pickup?

    Turn on your car’s AC (no heat)

    Make sure there is enough room for your order, ideally with an empty backseat

    How should I drive with the cake in the car?

    Drive slowly and carefully, avoiding sudden stops or sharp turns that may damage the cake.

    Cake Storage & Freshness

    How long will the cake stay fresh?

    Cakes will stay fresh for up to 3 days when stored in the refrigerator.
    Take the cake out of the refrigerator 2–4 hours before serving.


    After serving, wrap any remaining cake in an airtight container and store it in the refrigerator.

    Does my cake have to be refrigerated?

    No, not if your party is on the same day as pickup.
    To ensure the best taste and texture:

    Keep the cake at room temperature (away from direct sunlight) for 2–4 hours before serving

    The cake can be displayed indoors without refrigeration

  • Cake Details

    What is buttercream?

    Buttercream is a velvety blend of butter, powdered sugar, and heavy cream, creating a rich and creamy frosting that us used on all of our cakes

    How big is the cake box?

    The size of the cake box depends on the cake's diameter:

    -6-inch cakes are placed in a 10-inch box.

    -8-inch cakes are placed in a 12-inch box.

    -Tier cakes are placed in a 12-inch box.

  • Special Dietary Needs

    Do you offer gluten-free options?

    Yes! Any cake flavor can be made gluten free upon request

    How do you handle food allergies?

    We take food allergies seriously. Please let us know about any allergies when placing your order, and we'll do our best to accommodate your needs.

  • Delivery & Pickup

    Do you offer delivery or pickup options?

    We currently offer pickup in Islip, Long Island NY. Delivery available upon request.

  • Payment

    What are your payment methods?

    We accept Zelle payment.